Walker & Johnson, LLC is a Virtual Service Corporation and 24 Hour Answering Service. We service small and large businesses by taking incoming calls and providing a message system while you are away and just cant miss that important call! Our business began in 2009 when the president of the company Winter Walker wanted to assist other businesses with their messaging needs, The business has grown and now services clients in many different industries with quality customer service. Our customer service representatives are friendly courteous and are trained to have the proper phone etiquette you need for your business. Our Staff is considered to be a "secretary in a pocket" always reliable and available 24 hours a day, 365 days a year including holidays for your needs.
Heres How it works!
Your incoming calls are forwarded to our phone system. Your customer calls your business and our qualified customer service representatives answer your call using an professional script provided through your company or our customized script fit just for your business. Your call is answered promptly and your message is then provided to you via email, text, fax, voice or page.
Clients we service;
Real Estate companies
Substance Abuse Centers
Companies that receive calls that don't use a receptionist but need a live a voice
All small and large businesses
We always like to build a business relationship to find out what are the best needs for the company so we offer a range of package plans that can even be customized for your specific needs. No matter if you have a very small business to a large business or may need on call assistance, emergency's, etc. our answering service is here for you! We continue to build relationships daily and believe we can give 100% of quality customer service for your business.
Answering Servicev.s Voicemail
Live voice on call that no important calls are ever missed.
Saves money by taking the call and forwarding to a business in a timely manner.
On call 24 hours a day 7 days a week 365 days a year.
Back up system always in case of power outages.
Limits the message your caller can leave or the business can receive if full.
Unfriendly and Cold.
Can leave the caller frustrated enough to move on to the next business.
Decreases lead conversion, if no live response regarding sales ads or promotions.
Costs money by not providing a quick forwarding system for the business.
Costs thousands of dollars for missed calls.
In-house voicemail is fallible and can go down in case of a power outage.
Fact: 80% of customer who receive a voicemail hang up.